About Snuggle Me Organic

Snuggle Me Organic is a leading company in the baby product industry, dedicated to creating modern, loved baby products. Our commitment to quality and innovation has made us a trusted brand featured in major retailers such as Target, Nordstrom, and Babylist. We take pride in our mission to provide families with products that enhance their parenting journey. Join us as we continue to expand our product line and make a positive impact on families worldwide.

About the role

We need a hands-on Ecommerce Operator to own day-to-day store execution, support our CRO programme, and coordinate Klaviyo email marketing activities. You'll work closely with the Senior Ecommerce Manager across A/B testing, product launches, email campaigns, and reporting.
For email-related tasks, you'll work closely with the Segment General Manager and receive operational support from the Business Support Team Lead.

Responsibilities

Shopify & Store Management

• Day-to-day Shopify operations: product listings, collections, content updates

• QA the store across devices and browsers; flag and triage bugs promptly

CRO & Conversion

• Manage review programme refresh (Stamped) and post-purchase survey

• Update blog and landing page content to support conversion

Email Marketing & CRM — Klaviyo

• Build, schedule and deploy email campaigns and lifecycle flows (welcome, abandonment, post-purchase, winback)

• Report weekly on email KPIs: open rate, CTR, CVR, revenue per send

• Test and optimise send cadence, subject lines and content with CRM Contractor

New Product Launches

• Execute launches end-to-end: uploads, collections, content QA and go-live checks

• Support Sr Ecommerce Manager with upsell strategy and implementation for new products

SEO & Content

• Optimise product/collection pages: meta titles, descriptions, headings, alt text

• Create redirects and reduce 404 pages

• Publish blog content

What we're looking for

• 2–4 years of ecommerce or digital marketing experience in DTC or consumer brands

• Solid Shopify experience — products, collections, themes and apps

• Klaviyo proficiency: campaign builds, flow setup, segmentation and reporting

• Experience supporting A/B testing and CRO programmes

• Highly organised, detail-oriented and able to manage multiple workstreams independently

• Reliable availability during UK business hours

Contract type: this role is a 3 months contract

Benefits

• Remote work